We prefer fax services such as HelloFax and RingCentral Fax that offer a pool of pages instead of putting limits on sent and received pages. If you exceed the allotted monthly number of pages for your account, you pay 10 cents per page thereafter. eFax is the only service we've reviewed that charges a setup fee, and we consider this to be a serious drawback. You can now cancel your account directly from the web interface.īoth tiers also require you to pay a one-time setup fee of $10, regardless of your subscription length. eFax Pro costs $19.95 per month and includes 200 pages of incoming faxes and 200 outbound faxes. eFax Plus costs $16.95 per month and includes 150 pages of incoming faxes and 150 pages of outbound faxes. However, it's a fine option if you use a broadband Internet connection and would rather not fuss with a fax modem.EFax offers two paid tiers: Pro and Plus. Overall, eFax Plus is expensive and not as feature rich as we'd like. And eFax's e-mail support was timely (it replied within a few hours) and accurate when responding to our queries. On the plus side, eFax Messenger Plus boasts an excellent feature that every fax program should copy: it inserts a Send command into the menu bar of every Windows app, which eliminates the tedious task of changing printer drivers to "print" a document to your fax modem. And both WinFax and HotFax 5.0 use OCR to convert faxes to editable text. Messenger Plus doesn't even have a cover-page designer. WinFax Pro, for instance, offers an easy-to-use wizard that steps you through the tricky process of creating cover pages. Although this bare-bones Windows applet does a fine job with basic tasks such as viewing and annotating faxes (for example, adding footnotes), it lacks its competitors' finesse. Then again, if you'd rather not fuss with a fax modem, this service is reliable and worth a look.ĭespite eFax's capable work, the Messenger Plus applet fails to impress. (Alaska's rate is higher, as are international rates.) Ouch. In addition, eFax Plus slaps you with a monthly $9.95 fee-that's a hefty $119.40 per year- plus a $10 sign-up fee and transmission costs of 10 cents a page within the United States. (eFax routes incoming faxes as file attachments to your e-mail in-box.)ĭespite the obvious advantages of eFax Plus, we found it a tad inferior to traditional fax programs such as WinFax Pro and HotFax, which provide more faxing tools, including built-in optical character recognition (OCR) and superior cover-page designers. And since eFax assigns you a dedicated fax number, you can receive faxes without tying up your phone line. Not everyone has a fax machine, and eFax Plus lets you send documents directly from your PC to any fax machine in the world. Internet faxing may sound like an oxymoron-why not just e-mail somebody the original file?-but it makes sense if you're truly Web savvy. The solution: eFax Plus, an Internet-based faxing service that routes faxes via e-mail. Or perhaps you travel often and want to send and receive faxes from anywhere. You want your new PC to send and receive faxes, but it doesn't have a fax modem. Let's say you just bought a 2GHz Pentium 4 with all the bells and whistles, including a high-speed Internet connection.
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